INFO


DESIGN CONSULTATION

Initial discussions of your cake can be done over the phone or via email.  From here we can determine whether a design consultation is needed.

We offer a complimentary design consultation at our premises for cake orders valued at or over $500.  The consultation lasts up to 1 hour, which is enough time to discuss your design needs.  If you are unable to personally attend a consultation, I am happy to discuss designs over the phone or via email.

Cake Tasting:
We offer a complimentary cake sample box for you to take home.  It will contain cake samples of 2 cake flavours that we currently have on hand (white chocolate mud, dark chocolate mud).  If you wish to try a particular flavour from our cake flavour list, then a small 4” cake sample can be baked for you for $20 per flavour.  The cost of the sample cake (upto a maximum value of $40),  will be deducted from the cost of the cake when an order is made.  Please call us 1 week in advance prior to your consultation so we can have everything ready for you.

Before you book your design consultation:
It is advisable to have all your event details planned (eg. invitation, venue, flowers, etc.), as the design of your cake can be influenced by these details.
View our website - to get an idea of our designs, and pricing.

Design Process:

Along with the inspirational sources that may influence your cake design, the following factors need to be discussed to help with the design process:
*  Your budget – we can accommodate most budgets, taking into consideration that even the simplest of cakes takes up to 10 hours of work.  Quality ingredients used also affect the overall cost.
*  Number of guests – this determines whether multiple tiers are appropriate
*  Preferred cake shape – whether round, square, a combination of both, or madhatter style
*  Serving portion – whether the cake is for ‘coffee serve’ or ‘dessert serve’.  See our cake serving chart for more info.
*  Whether you require a cake topper or sugar flowers
*  Whether you require fresh flowers – fresh flowers on your cake can be arranged.  I will need to liaise with your florist so they can arrange the flowers on your cake for you onsite.

Depending on the design specifications, a few cake sketches may be drawn on the spot during the consultation, or, I take all the ideas discussed from our consultation and will email you some cake design sketches.

Quote:
After the consultation, I will send you a quote within 48 hours.  This quote is valid for 1 month FROM the date of issue.  A design sketch, along with a cake contract that outlines your event and cake details, will be emailed to you.


ORDER

There is a minimum order of $500 on wedding cakes, and $250 on other cakes.  For weddings, bookings are open from 2 to 18 months in advance.  For other occasions, I require AT LEAST 1 month notice prior to the celebration date.

Deposit:

A 50% deposit is required 1 MONTH PRIOR to the event at the latest.  We book on a first come, first paid basis.  The deposit is non-refundable and non-transferable to another date or another person.

Balance:

The balance is due 2 weeks PRIOR to the event at the latest.

Cancellations:

Any cancellations prior to the event will forfeit all deposits and payments.


DELIVERY

We offer a free delivery service for cakes valued at or over $500, for areas in Box Hill South and neighbouring suburbs.


CAKE TOPPERS

Cake toppers are made from modelling fondant or polymer clay.  Polymer clay is non toxic, and is the best medium of choice if you wish to keep your toppers as keepsakes.  They are durable, and the colours won’t fade.  Modelling fondant is an edible medium, however it is not recommended for consumption as some toppers may have non-edible components as internal structure.  They can be kept as keepsakes, but its colours will fade in time.


PAYMENT

Payments can be made via PayPal, cash or direct deposit.